Home – New Forums Money matters MYOB AccountEdge on his MAC works with Microsoft Outlook for MACs

  • This topic is empty.
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #974758
    @HeatherSmithAU
    Member
    • Total posts: 525
    Up
    0
    ::

    I wonder if anyone can shed some light for me :-

    A client has asked if MYOB AccountEdge on his MAC works with Microsoft Outlook for MACs.

    He says he can’t get it to work.

    Any ideas? I don’t have a MAC to test these things on.

    #1070108
    Past-Member
    Member
    • Total posts: 1,815
    Up
    0
    ::
    @HeatherSmithAU, post: 87401 wrote:
    I wonder if anyone can shed some light for me :-

    A client has asked if MYOB AccountEdge on his MAC works with Microsoft Outlook for MACs.

    He says he can’t get it to work.

    Any ideas? I don’t have a MAC to test these things on.

    I have MYOB AccountEdge and MS Entourage. MS Outlook has recently been released?

    What does your client want to do? Is it emailing invoices or?

    .

    #1070109
    @HeatherSmithAU
    Member
    • Total posts: 525
    Up
    0
    ::

    Yes email …can you email with MS Entouge?

    #1070110
    Past-Member
    Member
    • Total posts: 1,815
    Up
    0
    ::

    Yes – with MS Entourage you just open the invoice, click SEND and choose email. The client name must have their email address entered in the client card details prior.

    It would work with any email client including Entourage, Outlook etc.

    See image attached.

    .

    #1070111
    @HeatherSmithAU
    Member
    • Total posts: 525
    Up
    0
    ::

    MYOB have said that MYOB AccountEdge on a MAC does not work with Microsoft Outlook for MACs.

    So it works with enterouge…

    #1070112
    Past-Member
    Member
    • Total posts: 1,815
    Up
    0
    ::

    Yes. Love your typo enterouge – sounds like The Moulin Rouge. :)

    MS Entourageworks with MYOB Account Edge.

    I would suggest your client uses to Send to DISK to a special folder marked INVOICES (Year).

    I edit each filename and add the client name and date to each and then email. This is actually what I prefer to do as it keeps all the invoices for each year in a folder.

    Cheers.

    .

    #1070113
    On-the-move
    Member
    • Total posts: 32
    Up
    0
    ::

    Hi Heather

    I agree with Karen that entourage provides all the same abilities that outlook does for PC.

    Make the best of it if you are stuck using a Mac. ;)

    Richard
    Darcy Bookkeeping & Business Services

    P: 1300 728 875
    M: 0431 629 144
    E: [email protected]
    W: http://www.darcyservices.com.au

    “Committed To The Success Of Your Business”

    #1070114
    @HeatherSmithAU
    Member
    • Total posts: 525
    Up
    0
    ::

    Do all MAC users have MS Entourage?

    Remember this is a client not me & he has told me he has Outlook for MAC.

    #1070115
    John C.
    Member
    • Total posts: 439
    Up
    0
    ::
    @HeatherSmithAU, post: 87448 wrote:
    Do all MAC users have MS Entourage?

    Remember this is a client not me & he has told me he has Outlook for MAC.

    Hi Heather,

    The following is an extract from the MYOB support forums, where they suggest that Mac Mail is the only supported mail client on the Mac platform:

    Is my software compatible with my email program?

    Windows

    MAPI (Messaging Application Programming Interface) is a Windows program protocol that allows you to send an email from within a Windows application, such as your accounting software. Any MAPI compliant email program is suitable for taking advantage of the automated email function.

    Some MAPI compliant email programs include:

    Microsoft Outlook (97 and later) – Note: Outlook 2010 64-bit version is not currently compatible with MYOB accounting software.

    Netscape Messenger (v4 and later)

    Outlook Express (v4 and later)

    Qualcomm’s Eudora (all versions)

    Pegasus Mail (v3 and later)

    Note: Refer to your email program help and support documentation or contact the software vendor to determine if your email program is MAPI compliant.

    Macintosh

    The only supported email program is Mac Mail. Entourage and Outlook are not supported by MYOB accounting software on a Macintosh.

    Here’s the link to the original page.

    I don’t use MYOB on my Mac, but do use the Mac Mail program quite happily in preference to Outlook or Entourage for most other purposes. If your customer is reluctant to switch over to Mac Mail for all of their day-to-day email activities, they could run it side-by-side with Outlook quite happily, depending on what sort of mail server they are using.

    Hope that helps.

    John

    #1070116
    John C.
    Member
    • Total posts: 439
    Up
    0
    ::
    @HeatherSmithAU, post: 87448 wrote:
    Do all MAC users have MS Entourage?

    Remember this is a client not me & he has told me he has Outlook for MAC.

    Oh, and to answer your specific question – no, not all MAC users have MS Entourage installed. Entourage came bundled with the previous version of Office for Mac, but it is no longer supported by Microsoft – they now provide Outlook with their latest Office package – Office 2011 for Mac.

    Cheers,
    John

    #1070117
    Past-Member
    Member
    • Total posts: 1,815
    Up
    0
    ::

    re The only supported email program is Mac Mail. Entourage and Outlook are not supported by MYOB accounting software on a Macintosh.

    I have used MS Entourage for a couple of years without any problems with MYOB Account Edge. Considering all it is doing is sending to your installed email default program I can’t see why it would make any difference.

    Maybe your client hasn’t made Outlook or Entourage their default mail program on their Mac?

    Cheers.

    .

    #1070118
    Past-Member
    Member
    • Total posts: 1,815
    Up
    0
    ::

    To set preferences on a Mac, click Entourage/Preferences/General and make sure it is selected as default mail program.

    See image attached.

    .

    #1070119
    John C.
    Member
    • Total posts: 439
    Up
    0
    ::
    KarenC, post: 87505 wrote:
    re The only supported email program is Mac Mail. Entourage and Outlook are not supported by MYOB accounting software on a Macintosh.

    I have used MS Entourage for a couple of years without any problems with MYOB Account Edge. Considering all it is doing is sending to your installed email default program I can’t see why it would make any difference. And it is MAPI compliant.

    Maybe your client hasn’t made Outlook or Entourage their default mail program on their Mac?

    Cheers.

    .

    Outlook 2011 is known not to work with MYOB products even though Entourage did work previously (even if MYOB doesn’t officially support it), because Microsoft changed the way that Outlook 2011 handles mail on a MAC and MYOB hasn’t reprogrammed to accomodate the changes.

    FYI – MAPI only applies to Microsoft Windows computers… on a Mac they use Apple Script to achieve the same things but in very different ways.

    Making Outlook 2011 on a MAC the default mail program will break MYOB mail functionality until MYOB and or Microsoft change their respective programs. Let’s hope they do this soon… it’s been several months now, so I wouldn’t count on it.

    If your customer has Entourage installed from a previous version of MS Office, then do make that the default mail client as Karen suggests, otherwise follow the same procedures to make Apple Mail the default mail client (after you configure it).

    You could probably try other mail clients as well if Apple Mail is unsuitable for whatever reason – Thunderbird and Sparrow both come to mind although I haven’t tried either with MYOB.

    The alternative is to print to PDF and then send as attachments from Outlook – it’s one extra step, but not too onerous.

    Cheers,
    John

Viewing 13 posts - 1 through 13 (of 13 total)
  • You must be logged in to reply to this topic.