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  • #967832
    kathiemt
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    I’m not receiving notification of any private messages and have just discovered a message left for me 3 weeks ago. The poor lady must think I was ignoring her. I’ve responded now and explained I didn’t know her message was there.

    Shouldn’t we get an email notification or something?

    #1029067
    Anonymous
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    Hi Kathie,

    In the Control Panel (in the grey bar above the forum), choose Edit Options, scroll halfway down the screen to the sections called Private Messaging and Visitor Messaging, and tick:

    1. Receive email notification of new private messages
    2. Show new message pop-up (if you want that as well as an email)
    3. Enable visitor messaging (these are the messages that people sometimes leave on others’ profiles)

    Let me know if you have any problems,
    Jayne

    #1029068
    kathiemt
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    The only thing not enabled was the popup notification but everything else was so I don’t understand why I never got an email saying there was a message.

    #1029069
    Jake@EmroyPrint
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    Do you ever get any emails notifications from the Flying Solo boards?

    I remember when I first joined, they were routed through to my spam folder.

    (Which I have since turned off, it was a little over zealous on the spam front – put a few too many things in there)

    – Jake

    #1029070
    kathiemt
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    Yes, I get notification of any threads I’m participating in. Just not the private messages.

    #1029071
    peppie
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    Well I’ll be a primates relative.

    Again I have learnt something I had not seen before, or maybe just didn’t get around to looking for. Thank you, thank you Jayne, I too keep missing the fact that someone has sent me a PM – not any more!

    #1029072
    Burgo
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    you mean someone sends messages, I wonder if I have any?

    #1029073
    Anonymous
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    kathiemt, post: 34760 wrote:
    The only thing not enabled was the popup notification but everything else was so I don’t understand why I never got an email saying there was a message.

    Hi Kathie,
    That’s odd, and I’m afraid I’m stumped. But I have asked Guru-Peter to investigate for you. In the meantime, hopefully the pop-ups will alert you to any new messages that arrive while we’re trying to figure out the mystery.

    peppie wrote:
    Thank you, thank you Jayne, I too keep missing the fact that someone has sent me a PM – not any more!

    Hi Paul – my pleasure! As always :)

    Jake – I’m thrilled you no longer consider mail from FS to be spam ;-)

    Patrick… you crack me up!

    Happy day folks!
    Jayne

    #1029074
    Peter – FS Administrator
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    Hi Kathie,
    I’ve been in and checked and saved your settings in the database and PM email alerts is definitely activated for your account.

    I’ve just sent you a test PM to see if you do get an alert.

    I’ve been getting mine ok, have others had this problem I wonder?

    We did have a server upgrade a few weeks ago and a few things went haywire then.

    We are a few weeks away from another server move and a site and forum upgrade so hopefully that fixes more problems than it creates.

    In the meantime, let me know if you get my PM? :)

    Technology!!
    Peter

    #1029075
    kathiemt
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    I’ll just keep an eye on it. I’ve just had notification there is a message when I logged in but the popup blocker has blocked it – I’ll have to work out how to remove that. And an email has just arrived.

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