I am a small business owner with no experience in the field (I own a gym) and we have employed fitness professionals to run group fitness classes. We recently let go a couple of trainers (they are boyfriend and girlfriend) and they reacted aggressively afterwards calling us disrespectful, unprofessional and gutless. We were worried about their response so we advised of our decision over the phone.
Is there anything I can do to repair the damage? I feel that because we did not meet with them face to face they now see us as cowards etc.
Should I leave sleeping dogs lie or try and repair the damage?
But based on the information you have provided their comments about you are justified, if you couldn’t have the courtesy to tell them face to face.
I agree that you don’t need to be friends with ex employee’s, BUT, it’s better to have people saying good things about your business, then bad things. Like they say upset one person and 10 people hear about it. Make ten people happy and 1 person hears about it.