Home Forums Selling online Shipping for online store

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #1000358
    lilmis
    Member
    • Total posts: 20

    Hi all getting closer to launching my new small business. I make handmade furniture for pets.
    My items are assembled and can be quite large. I’ve looked into courier companies and brokers And my two top for combined good service & price are interparcel and big post.

    The delivery fees are still quite large and I am concerned that if my customer has to pay the entire delivery fee they will opt out. Looking for opinions on whether I should have a set delivery fee for Melbourne e.g. $30 and just increase my sale price by $20 so the delivery fee does not seem quite scary? And cover the difference myself as a loss which is not a smart move . Most of my deliveries End up around $60.
    Open to suggestions and ideas thanks

    #1224039
    Paul – FS Concierge
    Moderator
    • Total posts: 3,120

    Hi [USER=64167]@lilmis[/USER] ,

    It is a difficult choice isn’t it?

    In your shoes, doing research to find evidence based conclusions relating to the psychology of buyer behaviour vis-a-vis shipping costs is where I would be headed.

    I am sure there is a lot of material out there that can help.

    Cheers
    Paul Brice

    #1224040
    Rowan@quaotic
    Participant
    • Total posts: 712

    Any chance of flat packing your furniture for customers to put together?

    #1224041
    lilmis
    Member
    • Total posts: 20
    Rowan@quaotic, post: 270787, member: 28171 wrote:
    Any chance of flat packing your furniture for customers to put together?
    Hey. Nope, it’s custom ha

    Rowan@quaotic, post: 270787, member: 28171 wrote:
    Any chance of flat packing your furniture for customers to put together?

    Hey. Nope, assembled

    #1224042
    bb1
    Participant
    • Total posts: 4,472

    Totally different products and costs, but I was flat packing some furniture at one stage which ranged from between $30 and $50 shipping, I did an experiment and made some free postage with the shipping cost included in the overall price, and some with shipping extra. The result was totally inconclusive as I sold about 50% via each method.

    Personally I settled on your other option of lowering the shipping fee to $20 I think it was, so there was still some shipping, and burying the rest in the sale price.

    But I wouldn’t be going down the option you suggested of just wearing the cost, as thats not good business practice.

    #1224043
    lilmis
    Member
    • Total posts: 20
    bb1, post: 270791, member: 53375 wrote:
    Totally different products and costs, but I was flat packing some furniture at one stage which ranged from between $30 and $50 shipping, I did an experiment and made some free postage with the shipping cost included in the overall price, and some with shipping extra. The result was totally inconclusive as I sold about 50% via each method.

    Personally I settled on your other option of lowering the shipping fee to $20 I think it was, so there was still some shipping, and burying the rest in the sale price.

    But I wouldn’t be going down the option you suggested of just wearing the cost, as thats not good business practice.
    thanks for feedback :)

    #1224044
    UmarBatchelor
    Member
    • Total posts: 26
    lilmis, post: 270775, member: 64167 wrote:
    Hi all getting closer to launching my new small business. I make handmade furniture for pets.
    My items are assembled and can be quite large. I’ve looked into courier companies and brokers And my two top for combined good service & price are interparcel and big post.

    The delivery fees are still quite large and I am concerned that if my customer has to pay the entire delivery fee they will opt out. Looking for opinions on whether I should have a set delivery fee for Melbourne e.g. $30 and just increase my sale price by $20 so the delivery fee does not seem quite scary? And cover the difference myself as a loss which is not a smart move . Most of my deliveries End up around $60.
    Open to suggestions and ideas thanks

    Might need to see how you can increase your price by increasing the perception of its value that way people might be willing to pay more for deliveries….but that is a stab in the dark.

    #1224045
    DF_QLD
    Member
    • Total posts: 3

    “Custom” pet furniture.

    How much is an average piece, and who is your target audience?

    What percentage of the overall cost to the customer would be in shipping?

    To really know the impact of shipping costs, probably need to understand how much you believe each customer will spend on the actual item and what they see as your value proposition.

    You say your business is not yet launched, but have you made some samples and gotten feedback from potential customers or you already sell at local markets etc?

    #1224046
    raven492
    Member
    • Total posts: 4

    Do you offer local pickup?

    Splitting your shipping expenses (half on sale price, half as a shipping cost) gives people an incentive to pick up to save $30 or so, but you also have a bigger margin on those sales

    #1224047
    rache12
    Member
    • Total posts: 2

    I advised you to just increase your sale up to 20$

    #1225269
    AshleyDaniel195@gmail.com
    Participant
    • Total posts: 1

    That’s great, but in my opinion if you want to grow your business try to give free shipping on your furniture, because I got really bad experience about shipping, just last time when I bought pet supplies [Mod Edit To Remove Overly Promotional Links] they had give me free shipping and I completely satisfied with them, that why I tell you about free shipping services.

    #1226901
    dora_wil21
    Participant
    • Total posts: 1

    hello, we are talking about art, music, and dance are forms of creative expression that can help you process and cope with emotional issues, including depression. Expressive Therapy For Depression goes beyond traditional talk therapy. It focuses on creative outlets as a means of expression. This therapy can be especially helpful for people who find it difficult to talk about their thoughts and emotions.

Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.