Home Forums Selling online Shopify, BigCommerce or Volusion?

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  • #1183322
    Matt @NMM
    Member
    • Total posts: 45

    While I am familiar with Inventory & Warehouse systems on a mass scale – I would be interested to know from FS members what programs are used for your e-commerce stores and the various components/tasks. Whilst I have done some searching around there seems to be a variety of choice but (each seem to have its own functionality) but i guess what i am interesting in getting my head around is what they do & how they relate to each other.
    Is there any resource i can look up to find how all these programs tie together??

    #1183323
    annietea
    Member
    • Total posts: 15
    John Debrincat, post: 214278, member: 2969 wrote:
    Hello Annietea, we get asked this question a lot relating to our own system. Moving from one platform to another is generally pretty straight forward. The thing to look for is how easy it is to export your content and in what format. Most shop systems will need to have customers, categories/content pages, products, product/category assignments, cross selling and maybe price lists or discounts imported in order to be able to move and setup again. So the existing system that you are on needs to have the capability to export those in a friendly format (generally a CSV file). Other things that you need to export are newsletter addresses, orders (for history). You will need a file of all your images that are used and most of the service providers will provide that if asked (we do in a zip file format.

    If we make it easier for our customers to move away then it actually works in our favour as they tend to stay longer.

    Although we also export the design style files we find that it is generally easier to build a new design from scratch. When people move systems they tend to update the style.

    So ask what import / export capabilities exist in the system that you are looking to use or later move to.

    Regards

    John

    Thanks John I appreciate the tips!

    #1183324
    Hatching_It
    Member
    • Total posts: 414
    Matt [USER=58610]@NMM[/USER], post: 214287, member: 58208 wrote:
    While I am familiar with Inventory & Warehouse systems on a mass scale – I would be interested to know from FS members what programs are used for your e-commerce stores and the various components/tasks. Whilst I have done some searching around there seems to be a variety of choice but (each seem to have its own functionality) but i guess what i am interesting in getting my head around is what they do & how they relate to each other.
    Is there any resource i can look up to find how all these programs tie together??
    Probably best starting a new thread (or searching for existing ones) as that’s not really relevant to this thread.
    #1183325
    VickieN
    Member
    • Total posts: 6

    Thanks to everyone for all your suggestions and advice. I haven’t as yet made a decision as to which one to go with but will certainly keep all the points raised in mind when doing so. :)

    #1183326
    annc
    Member
    • Total posts: 22

    Thanks for all the info on this thread! It’s time to update my bespoke website but wanted a more powerful ecommerce solution. I’ve spent the last two days setting up my Neto trial and am very impressed with the software and videos. For anyone else who is interested they are running a special til Monday that includes free training, shipping module set up and payment gateway set up.

    Ann

    #1183327
    John Debrincat
    Member
    • Total posts: 963
    annc, post: 216273, member: 10509 wrote:
    Thanks for all the info on this thread! It’s time to update my bespoke website but wanted a more powerful ecommerce solution. I’ve spent the last two days setting up my Neto trial and am very impressed with the software and videos. For anyone else who is interested they are running a special til Monday that includes free training, shipping module set up and payment gateway set up.

    Ann
    Hi Ann,

    Just to provide a little competitive information.

    eCorner have a starter package for $29 / month with no additional transaction fees. We also always provide free training not just as a promotion. We always assist our customers to setup the payment and shipping methods that best suit them. The shipping modules, payment gateways, eBay support, Xero support are also all free with eCorner.

    Regards

    John

    #1183328
    annc
    Member
    • Total posts: 22

    Hi John, I did take a look at eCorner. I’m a bit skittish about being locked into a contract at this point but will definitely keep eCorner in mind if things don’t live up to my expectations (I would’ve needed at least cloud merchant).
    Thank you for taking the time to respond to my post. It’s great to have a few homegrown options :)
    Ann

    #1183329
    John Debrincat
    Member
    • Total posts: 963
    annc, post: 216304, member: 10509 wrote:
    Hi John, I did take a look at eCorner. I’m a bit skittish about being locked into a contract at this point but will definitely keep eCorner in mind if things don’t live up to my expectations (I would’ve needed at least cloud merchant).
    Thank you for taking the time to respond to my post. It’s great to have a few homegrown options :)
    Ann
    Thanks Ann and yes we ask for the first twelve months as a commitment but it is a monthly payment and you can upgrade or down grade anytime. After twelve months then it is on a month to month basis. We have so far found no businesses that don’t need that first year anyway.

    We also allow cancellation at anytime within the first 90 days and cancellation at anytime for hardship reasons.

    So we are there to support businesses that want to sell securely online and be successful. That is not a month to month proposition. Regardless of what some providers might tell you.

    All the best and let us know how the store goes and maybe provide a bit of information about your business in your signature so we know what you do. Flying Solo can help you be successful if you share.

    John

    #1183330
    bees
    Member
    • Total posts: 81

    Vickie, I have BC and it’s great. I love the shopify themes, but that the time the transaction fee put me off. I’m of the impression BC now do this also? But not on the plan I signed up on. One thing I’ve really come to understand, is the deeper you get into it, the less you will want to change, so choose carefully. I’ve now added customisations, code for a gazillion different sales and tracking tools, it’s mind boggling how much can be done, and I’d be terrified if I had to transfer all of that over to another site. It certainly keeps me staying there.

    I know there are tools for transferring from one platform to another, but I’d be very worried about all of these code customisations transferring.

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