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Hi Kathie,
I work with small businesses seeking ISO9001 Certification (many so that they meet criteria in government contracts and tenders). I’ve had two clients recently who I have helped with problems with tenders. Here are some of their comments.
Issue 1: They felt the process was too time consuming for small business and that they felt they needed outside help to put together a good submission.
Issue 2: They didn’t know how to answer a question when they didn’t fully meet the criteria.
Issue 3: They felt the goal posts kept moving between tenders. Just when they’d met the criteria, by the next time they applied it had changed again. Also making it difficult for small business to be competitive.
I hope this is helpful.
Mary