July 15, 2021 at 7:20 pm #1228813ander9288Participant
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I found one of the employees steals the tips in my sister’s restaurant. The staff always works hard and she has worked in the restaurant for quite a long time.
I don’t know how long she has been doing this. I talked to my sister but both of us are now in a dilemma. We think we should install more cameras to get the evidence of her stealing, then go talk to her. But we still want to know if there is a better way to solve this. Please advise, thanks.July 16, 2021 at 4:14 pm #1228842Paul – FS ConciergeKeymaster
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Hi and welcome to Flying Solo.
It does kind of depend on how you (and perhaps the co-owners of the tips – other staff), want to proceed.
If you want harder evidence for police or because you want to fire her, cameras or some other way of surveilling her both work.
My experience is that softer options do not work long term.
Good luck in a messy situation.
PaulJuly 19, 2021 at 3:26 pm #1228877Cec BusbyKeymaster
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Heya, a couple of questions? How do the tips work at your restaurant? Do your staff split the tips or do staff get what they earn – for example sometimes when I’m at a fine dining restaurant I would pay the sommelier a tip and my wait staff- but it is for their service not the staff of the restaurant as a whole. Is she simply taking what was given to her as a tip by a specific customer? Or is she stealing from a combine tip pool. Also, tips are generally split between staff – the restaurant doesn’t get a cut. So theoretically she isn’t stealing from your sister but from her workmates…Cec Busby Editor Flying SoloJuly 19, 2021 at 5:06 pm #1228884Tom ValcanisParticipant
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I think your sister’s workplace should call an all hands meeting and discuss the penalties for stealing (or misappropriating) tips. Do her workers know that this is “stealing,” as Cec mentioned? When I worked in retail, for a large company, our induction set out the penalties for stealing even if it was $20. That being immediate termination and a handover to the police.
People also come from different circumstances. I once worked at a company that didn’t require doctor’s certificates to prove we were ill. Yet another workplace required me to get a certificate within 24 hours if I didn’t turn up with one the next day.
Perhaps an amnesty is better than trying to wring justice out of what may end up being crossed wires.I sell words because my words sell. Copywriter at I Sell Words - 0417120749November 18, 2021 at 10:57 pm #1232303BenParticipant
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A tip is an income that you basically can’t register for. Therefore, it is not theft, legally speaking. But humanly, it is worth thinking about how to solve it with him, everything should start with a conversation, good luck to you. in resolving the conflict.December 13, 2021 at 12:48 pm #1232914Philip_DParticipant
- Total posts: 1
Also just consider, especially if they are an otherwise loyal and hardworking staff member, they may just be going through a tough patch and need a little extra help. Yes, taking the tips may not be the right way to go about it, but when overly stressed, even the best people don’t always think entirely rationally. Even if you get the “hard evidence” maybe do some work on the root cause.
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