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  • #988070
    Hushy
    Member
    • Total posts: 40
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    Well I searched the forum and didn’t really find what I was looking for, so I hope maybe a few here can help out, as I have a couple of questions that I will post after what I need from a hosting company, good hosting have been the biggest weakness with my business and I want it to end now!

    What I need/use –

    1. A reliable service and customer support (Is it really that hard to supply?)
    2. I use wordpress with Woocommerce
    3. SSL
    4. Email that doesn’t go down for a whole day every other week
    5. larger than 1gb email storage
    6. someone that will move my site if I change to them

    What I have had –
    1. I used Crazy domaigns for two years (Fail, not even going to explain)
    2. Netregistry for 12 Months (not worth the $200+ every year for email issues and site downtime, even with cloud hosting, also tech support in a country that are not trained properly) Currently while typing this my business email is down

    Basically I want a reliable host, I am even thinking about not supporting an Australian business because of the cost, ridiculous offshore service, and downtime, But if someone can change my mind please do so.

    So these are my main two questions –
    1. Is it true that if you host overseas it doesn’t effect your SEO and google ranking?
    2. does ANYONE have a reliable service they can recommend?

    I hope to read some good input on this..

    Regards

    #1165468
    Jason G
    Member
    • Total posts: 32
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    Hi Hushy,

    When we were looking for a suitable host it was a matter of which hosting provider had the least amount of bad reviews. It seemed as though every provider has had customers with a bad experience.

    We have been with VentraIP for just over 1 year now, and they have been nothing but perfect. They are cost effective, and their support has always been prompt. They’re an Australian business, their main office is in Melbourne and they have hosting centers in Sydney & Melbourne. They offer comprehensive hosting from $7.95.

    There’s nothing wrong with overseas hosts in terms of SEO, though i have heard it can affect loading times, I’m not sure if this is true though. Customer service might not be as good overseas either.

    (Note we are not affiliated with VentraIP in any way)

    Hope this helped

    All the best,

    #1165469
    Hushy
    Member
    • Total posts: 40
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    Thanks for your reply Jason!

    Checking out now, thay look ok, How much storage do they give you for emails?

    I think I’m going to add another question

    Does it really matter if you get normal hosting or business hosting?

    #1165470
    Jason G
    Member
    • Total posts: 32
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    When setting up your email accounts, you have the option to have an unlimited mailbox quota. They’ll be able to answer this question better though.

    It doesn’t matter which hosting package you use, as long as the hosting package suits your needs.

    #1165471
    Greg_M
    Member
    • Total posts: 1,691
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    Just an opinion, but I don’t think any conventional shared hosting is going to make the cut for a serious ecommerce site getting traffic.

    If you don’t want to go the Google Apps route … I’ve been getting a good run out of Fastmail. Their specialists, Melbourne based, and so far (about 8 months) brilliant.

    I doubt there’s any SEO implications either. You can set your primary search target in Google Webmaster Tools (or you could-I haven’t used it for ages).
    A good OS host will deliver your site faster than an average local one too.

    Seems many WordPress (and others) sites are implementing Content Delivery Networks to cache, and speed up load times … these are all based on grids of distributed OS servers anyway, so where the site lives becomes a bit irrelevant probably.

    Amazon “Cloudfront” has servers in Sydney, but I doubt their service comes cheap.

    #1165472
    DorothyM
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    • Total posts: 9
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    I’ve just discovered a host called http://asmallorange.com/

    I’m very impressed so far. Support is great, uptime seems good. Google and you’ll find all the reviews are positive. Price is good too.

    #1165473
    Anonymous
    Guest
    • Total posts: 11,464
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    For all of my clients + my sites I use Digital Ocean for hosting
    – and generally google apps for emails. Hosting can be had for $5 – 10 a month on digital ocean + google apps $5 a month per email. Can be costly depending on how many emails you have, but it is so reliable and easy to use.

    Digital ocean probably won’t move your site for you as they are self managed.(work’s great for me as i am a developer)

    If you want any more information feel free to get in touch.

    #1165474
    MatthewKeath
    Member
    • Total posts: 3,184
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    What is with the spammers today!

    #1165475
    Anonymous
    Guest
    • Total posts: 11,464
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    Sorry Matt… they’re gone now :)

    #1165476
    Zava Design
    Participant
    • Total posts: 1,463
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    I concur with VentraIP mentioned above.

    I also use Stable Host (US based) for many clients, with web speeds nowadays you can be flexible where you host, and I’ve had a few, umm, not so good experiences with Oz based hosts over the years.

    #1165477
    IncredibleCo
    Member
    • Total posts: 406
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    I use VentraIP for Australia and Lunarpages for US. Both have been just fine. Lunarpages support however is very good (even if it is all by email).

    #1165478
    QiQ
    Member
    • Total posts: 13
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    G’day

    I use hostonthecoast.com.au for my web hosting, but then I would as I’m the owner of this Central Coast located hosting business :)

    Sorry for the blatant plug, but if your looking for a small and friendly team to look after your hosting and domain name needs, please do drop me a line.

    Cheers,

    Peter

    #1165479
    Byron Trzeciak
    Participant
    • Total posts: 423
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    I use Liquid servers in the US.

    I wouldn’t even worry about SEO implications for hosting overseas. You’re better spending your time on optimising your website and improving your site speed through caching, reduction and other forms of optimisation.

    You can always use local content delivery networks if you think it’s absolutely necessery.

    Get yourself some dedicated hosting, virtual or physical, however it’s likely that virtual might fall into your price range more easily. Don’t use shared services where the performance of your website is determined by other CPU hungry websites.

    #1165480
    MatthewKeath
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    • Total posts: 3,184
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    Byron Trzeciak, post: 198500 wrote:
    I use Liquid servers in the US.

    I wouldn’t even worry about SEO implications for hosting overseas. You’re better spending your time on optimising your website and improving your site speed through caching, reduction and other forms of optimisation.

    You can always use local content delivery networks if you think it’s absolutely necessery.

    Get yourself some dedicated hosting, virtual or physical, however it’s likely that virtual might fall into your price range more easily. Don’t use shared services where the performance of your website is determined by other CPU hungry websites.Your recommending a VPS or Dedicated without knowing any of his requirements? So all sites need a VPS or dedicated in your eyes?

    Most small businesses website can used shared hosting with ok performance.

    #1165481
    Byron Trzeciak
    Participant
    • Total posts: 423
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    MatthewKeath, post: 198512 wrote:
    Your recommending a VPS or Dedicated without knowing any of his requirements? So all sites need a VPS or dedicated in your eyes?

    I think you missed the point Matthew. His question was in regards to SEO and whether hosting overseas would have an impact, so clearly SEO optimisation is a concern.

    Here is what Google says:
    “While site speed is a new signal, it doesn’t carry as much weight as the relevance of a page. Currently, fewer than 1% of search queries are affected by the site speed signal”

    So although shared hosting can still perform well in search engines it’s the user experience that is more worrying. Page loading times can greatly affect your conversions. In my opinion $50 per month to have consistency in site speed and page load times is a must when you consider how many conversions you might lose if it’s slow, you might never know.

    MatthewKeath, post: 198512 wrote:
    Most small businesses website can used shared hosting with ok performance.

    If you want “OK” performance for your business or clients’ then go for it, i’m not saying it doesn’t work. However $50 dollars per month is a small price to pay for consistency. Give your website the best opportunity to convert your traffic.

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