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  • #1238038
    Anonymous
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    • Total posts: 1
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    How beneficial is it to hire a team to regularly maintain a Web site? For the team to do daily monitoring, checking, and updates.

    #1238042
    Paul – FS Concierge
    Keymaster
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    Hi And Welcome to Flying Solo. It is great to have you!

    Thank you for joining our community and posting.

    Much of what you want can be automated at very low cost.

    If you have a e-commerce website with high sales, minimising or eliminating downtime becomes a priority and spending more is worth considering.

    Cheers
    ~Paul

    #1238048
    DNova
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    Hi @duxilesa,

    I’ll break your question into two parts:
    1. How beneficial is it to regularly maintain a website?
    2. Do I need a team to do daily monitoring, checking and updates?

    1. Maintaining a website is critical to ensuring its performance and security. Hackers use computer software to scan the internet looking for websites with outdated software, so they can exploit security loop-holes and gain access.
    Keeping your website’s software up-to-date greatly minimises the risk of your website being hacked. Also, software updates can include patches and performance upgrades that help your website to run quickly and smoothly.

    2. Depending on the size of the website and the framework it is built on, it’s unlikely you would need “a team”.
    As @paul-fs-concierge mentioned, tasks like daily monitoring are usually automated by software, but other tasks like plugin, theme and framework updates need someone to inspect and test the site, to make sure the updates all play nicely with each other.

    For a WordPress website, most monthly maintenance tasks can be performed in about an hour, at a cost of $100.
    If a framework update is required, it’s best to perform a site and database backup first, in case something breaks.
    That doesn’t take much longer (unless something breaks)

    If your website is built using Shopify, Squarespace or Wix, you won’t need to perform any software maintenance, as those companies maintain their own software.

    Hope this helps.
    DNova

    #1238071
    Zemljatposer
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    Over the many years of running my online store, I realized that the technical support of the website is not an additional service from the developers to make more money on you, but an important addition that you may need at any time. You can organize technical support site by your own forces, or you can hire a specialist in outsourcing. The second option provides more opportunities and will cost less.

    #1238247
    Tom Valcanis
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    • Total posts: 25
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    I think it depends on the complexity of the site – if you have many different apps and widgets that all interconnect with one another, a dreaded software update can break one or more functionality. If you aren’t an expert in what does what, it definitely pays to have a web developer on call to help fix anything that might fall over.

    With my site, since I don’t maintain an online shop/apps and I dabbled in enough web design/development to at least diagnose a problem, I don’t pay for a developer. That is, unless I’m thinking of redesigning or adding functionality I can’t do myself.

    I sell words because my words sell. Copywriter at I Sell Words - 0417120749
    #1238246
    charlenew
    Participant
    • Total posts: 16
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    Hi
    You didn’t mention the system you are using for your website, eg WordPress, Opencart, etc and the size of the site eg. if its a large site or eCommerce store. This would help with our answers but in general there are tasks that can be monitored and setup to run automatically, with daily or weekly alerts when a task is required. Backups from your software can also be automated are are important.

    One thing I have found over the years is that clients don’t do regular backups, and keep software up to date and this usually becomes a big problem if their site has been hacked or they want to move hosting providers.

    As one of the previous answers indicated updating outdated software is important for security reasons including the risk of your website being hacked. And software updates can included patches were software bugs have been fixed.

    We offer some of our clients a monthly retainer for either general website maintenance, updates and upload plugins, new content, etc, or for SEO with can included the previous but also a SEO marketing. In some cases with we can also general website maintenance we can included tutorials/training.

    #1238242
    winchweb
    Participant
    • Total posts: 37
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    To reiterate what’s been said already – it’s beneficial because your website software is being kept up-to-date to prevent breakdowns and to stop the bad guys getting in. No different to running a car, you can keep going until something breaks and then put up with all the time, trouble & expense of fixing it when it happens, or you can regularly service it for a much more trouble-free operation.
    Outsource website maintenance to someone and you should expect non-stop monitoring, very regular checks & updates to the website system and its components, and frequent backups just in case things go pear-shaped. Not to mention someone you can tap into with any queries or tech-support questions. Depending on the service provided, you might also get performance optimisation to make sure the site is fast and search-engine-friendly too.
    Also worth pointing out that an unreliable, broken or worse hacked site will very quickly disappear from search engines and it’s a long hard slog to back on again. Not to mention reputation damage, word-of-mouth etc. If you’ve been to a website and it didn’t work (or was too slow), odds are you’ll have moved on and never bothered with that site again. To use another comparison, it’s like insurance – we all pay for it, and hope it’s a waste of money 😀. Although website care is a bit more actively beneficial than insurance, IMO. I do provide a Website Care service, so accept all the above in that light!

    #1238345
    vnvodich
    Participant
    • Total posts: 1
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    A website will involve many factors. Depending on the field of activity of each industry and different profession, we need to separate each function of the website.
    The group’s implementation of monitoring, checking and updating daily is also classified according to that to perform. However, each industry and each profession that the administrator’s qualifications must also meet the needs of the website itself.

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