low cost marketing tips
Digital marketing

3 brilliant small business marketing hacks for a shoestring budget

- September 4, 2021 4 MIN READ

Nine out of 10 businesses in Australia are classified as a small business. Nowhere is this statistic more palpable than in a regional town. Local business owners are part of the very fabric of a local community; they contribute an incredible amount to their area, help influence the state of the local economy and ultimately help to build the sustainability of their town. 

chatbots can help you improve your Customer service
Business technology

How chatbots can improve your post-purchase customer experience

- September 1, 2021 3 MIN READ

Chatbots have formally become the new conversational and customer support agents in 2021. The average satisfaction rate of chatbot-only chats is 87.58% – higher than that of human interactions.  While chatbots are a great tool to assist users with purchasing, they can go a long way in enhancing the post-purchase customer experience.  Here’s how you can enhance… Read more »