Podcast: What are your customers thinking about you?
Tim Reid and Luke Moulton talk with Mark Copeman, the founder of Customer Thermometer, about a real time, customer satisfaction survey tool for small businesses.
They also take you behind the scenes of their email marketing efforts, and show you what they’ve done to address a possible issue of list fatigue, plus share with you a simple strategy that will lift a serious weight off your shoulders!
About these podcasts: The Small Business, Big Marketing podcasts are characterised by plenty of banter between the hosts Tim and Luke who’ll typically kick off with nuggets of advice and tell shaggy dog stories as they warm up to the episode’s topic. Sit back, relax and enjoy!
Duration: 38 minutes
Links to resources mentioned in the show: http://smallbusinessbigmarketing.com/what-are-your-customers-thinking/
To subscribe to this show in iTunes, please head here.