Communication skills

Clear and effective business communication skills are essential for running a successful business, but due to the different experiences and backgrounds of each client, it’s not always easy. This section provides advice on a wide range of business communication skills including how to handle difficult conversationshow to avoid business jargon and anger management. It also looks at specific types of communication including telephone sales techniques, email communication and informal communication. Check out our step-by-step course to solo success.

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