Forum Replies Created
October 12, 2011 at 9:43 am #1074350::Printerboy, post: 93662 wrote:Hey FS members,
I want to build up a list and get a feel for how people run an online business on a day to day basis. Once I get heaps of input I will post it as a complete list
Please add your 3 important tasks that you do on a day to day basis.
I will start
1. Create a list of everything that has to be done today.
1. Think about who is waiting on something from me. Put that on the top of my list.
2. Read about my niche, and record relevant content for sharing with my clients at an appropriate time / using a relevant medium
3. Make sure I respond to many web enquiries as soon as humanly possible – get them while their hot.September 27, 2011 at 5:39 pm #1073188::
The website platform I use (Adobe Business Catalyst) has an integrated CRM and Email Marketing built in – which means you have your website, business email, email marketing & CRM all in the one place.
It is not free, but at $22 per month is very good value considering website hosting, email hosting and the other functions.
It depends how many features you want the CRM to have. It is nowhere near as full featured as Salesforce, but would do what you described very easily.September 24, 2011 at 12:33 am #1072742September 16, 2011 at 1:03 am #1072374::
Most web companies have both, as well as the person to talk you though it to start with, so the designer is working with the right business goals from the beginning.
As you will have seen in this thread, it is best to have people do what they are best at, not a hybrid of both skill sets (though for very simple sites, many web designers can organise this for you). There are other considerations too with registration of web names, hosting and so on, so probably it is a good time for you to call a few people and have a conversation.
You are very welcome to call or PM me and I can explain how we work, and then you can compare that with others to find what the best way forward for you is.
URshSeptember 15, 2011 at 11:45 pm #1072372::
Yes, I would definitely steer away from someone who said they could *themselves* do both. Best result which web development companies have is both designers and developers. Design comes first (and should follow analysis of business goals), and then this design is implemented by the developer.
Some designers can do simple implementation of their designs, and some developers do ok design, but in essence these are almost opposite skill sets.
I work with many independent designers and then have my developer implement them to be living, breathing websites.
Having said all of this – in layperson’s language, many people use web developer and web designer interchangeably.
Whatever you do – it should start with an understanding and alignment of your business plan and goals – as the key in the end is not how good it looks, but what your site visitors do when they first get to your site. You need a clear and obviously stated ‘conversion’ strategy. eg. I want to get people to sign up to my newsletter, or I want people to buy my product, or to call me. This is where it all needs to begin.
URshSeptember 10, 2011 at 10:39 pm #1071965::
What I do is put all money for various business provisions into my mortgage offset account – so it brings down the interest on my home loan – but the money is accessible when I need to pay it.
If you are earning more than $70-80,000 (I can’t remember the cut off), you will need to register for GST, and I also put my GST provision into my mortgage offset until I need to pay it.
URshSeptember 6, 2011 at 10:57 pm #1071649::
I agree – not everything is your fault – though it is very good to always see if you could have done anything better.
It sounds like you did everything right.
I guess the only thing to add would be that you perhaps set up some kind of email education series which continues to set and affirm expectations when you first start working with a client – so the lack of instant results are not a disappointment but an expectation – but also with a bit of a road map as to what work is continuing to occur in the meantime.
Good luck!September 6, 2011 at 10:53 pm #1071575::
I work with Adobe Business Catalyst ecommerce platform. Dont be put off by the Adobe, as it is/was and Aussie company recently acquired by Adobe (well about 2 years ago).
Their servers are PCI compliant, it is a hosted solution so your site is upgraded while you sleep at no additional cost to you, and you have a choice of servers – including Sydney (where I have all of my sites).
Whether this is the best solution for you will depend on a whole host of factors, so feel free to PM me if you have any questions.
URshAugust 17, 2011 at 5:04 am #1069874::
I think it depends very much on what comes with it.
If it includes servers which comply with PCI requirements, ongoing upgrades to the software, integration with payment gateways and good support, then I think it is really worthwhile.
Which system are you exploring?
I use Adobe Business Catalyst, and the pricing there for ecommerce solutions starts at $42 per month – however this does not include the configuration – this is after the site has been configured and customised.
URshAugust 8, 2011 at 12:48 am #1069059::BlackCoffeeComms, post: 86019 wrote:Hi all,
After 20+ years on the corporate treadmill, I have just jumped off to launch my business writing and editing service, Black Coffee Communication. I specialise in taking technical details and making it understandable to the layperson. I also have many many years in PR and media relations so help my clients with that as well.
Look forward to becoming part of the Flying Solo community.
Welcome to these forums, and the world of your own business.
South Aussie has not had that many meet ups but its great to know who is around, as many businesses are quite complementary.
URshJuly 13, 2011 at 1:47 am #1054144::
I guess this is why I still prefer DropBox.
I save documents directly from email into the relevant folder on my computer and this automatically syncs with the cloud and/or others who are sharing that folder.
Re a provider disappearing – the thing is you still have a local copy of everything perfectly synced on one or more local computers – so if you then need to migrate this to another provider it is all there ready to do.March 20, 2011 at 12:51 pm #1056332::
Agree with all the comments so far, and just have a couple of additions to this
Because you won’t know what you don’t know, it would be important to start with a real analysis and consultation about the business you are starting, so that the purpose of your website is very clearly defined, and everything else can flow and develop backwards from this clear purpose.
For example, being clear about what action you want your site visitor to take, what your preferred customer demographic is, and how your actual business fulfillment process works (ie. is it service based, online sales, etc) – these factors affect both design and functionality in a way which may not be something the client can determine on their own.
The way we prefer to work ensures that this is the first part of the process; then the design and functionality brief is developed together with the client.
I have also found that design is vital to show a real visual representation of what the client is getting – before any development work begins. This can take some time (to show layout of all main pages), but is absolutely worth it in the long run – no mis-matching of expectations.March 3, 2011 at 4:00 pm #1054854::Rajababu, post: 67353 wrote:Hi Guys,
I was looking for an e-commerce website builder. Basically something that will allow me to setup everything to sell products without contacting any third party. Have you guys made your business website from anyone(or website) u would like to recommend.
we have considerable ecommerce experience; not sure what you mean by not ‘contacting any third party’ though.
There are many open source systems, and the best solution depends on many factors, from how you intend to ship, the variety and complexity of the products you want to sell, your design requirments, and the way you intend to receive payments. Other considerations are things like whether stock control, or drop shipping and integrated marketing are important to you.
Let me know if you want to discuss some options.March 3, 2011 at 3:55 pm #1054137::
DropBox is awesome and I use it as my primary off site back up, as well as its abilty to sync with my iPad – which provides me with an added ‘screen’ to view documents when i need to refer to more than one thing at a time (my brain does not deal with flicking between documents very well).
I have started using MYOBLiveAccounts – another cloud based service – and this is perfect for sole traders, at this point not suitable if you employ people, but ok for contractors (ie. no payroll). It imports ALL of my accounts from various banks – so all I do (once it has been setup) is allocate these to the appropriate line item. Saves me hours each month. And provides all sorts of reporting including BAS which saves even more time.
LOVE the CLOUD !March 3, 2011 at 3:47 pm #1054583::
Freshbooks is awesome.
I have been using it for almost 2 years.
It deals with GST seamlessly, has an Estimate system also (estimates which easily convert to invoices), TimeTracking (so you can set your time for tasks in order to report and invoice your clients), and Expenses recording also, so you can attach expenses to projects.
It just keeps getting better!
Australian Customisation is easy. Very cool.