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When you are in small business, there are not enough hours in the day to look after your clients as well as work out how to grow your business.  That’s where we come in.

Heart Harmony Communications have been helping start-ups and small businesses across Brisbane make sense of their online marketing for over a decade. We help you build, grow and engage with your clients through smart strategy and powerful words. We help you with web copywriting, web design, content marketing and social media – all without the heavy jargon and expensive price tags.

While we specialise in marketing for trades and service businesses, we have worked with everyone from not for profits through to IT and manufacturing firms.

Sometimes we get so caught up with our brilliant ideas that we neglect the people around us. That is wholly the wrong way around. Ed Catmull, founder of Pixar, put it this way: "Ideas come from people. Therefore people are more important than ideas."

Midlife entrepreneurs make up 59.4% of all Australian small business owners, yet little research has been done on their challenges. Until now!

If how your business makes money is based on flawed assumptions or calculations, then no amount of marketing will save your business.

Before you do "Hail Mary" marketing on a struggling business, talk with your accountant first.

Security Tip: Have your email & password details might been leaked? Go to to check if your email’s been compromised.


Ingrid is the pre-eminent copywriter specialising in SME’s in Brisbane, she is innovative, quirky, and above all ethical. Ingrid’s insight and creative thinking has been the driving force behind my business strategy with social media and online marketing.

I have seen my sales from the online sector grow steadily and sustainably in line with the campaign mapped out and managed by Ingrid.

Ingrid’s involvement in our business has paid off exponentially! Ethical, competent, effective…. is how I would describe her.

Chris Lehmann

Tradesmen on Time

Always full of great ideas, Ingrid is my ‘go to’ for both my words and wisdom. She has produced copy for both web and print projects for many of my customers, including ourselves. The results are always the same… Spot on each time!

Jonathan Edwards

All About Print

I found the service to be very professional. I particularly was impressed with the depth that Ingrid went to get information out of me, and the different ways she asked questions to get the information that really mattered. She was responsive, efficient and friendly.

I was impressed with how easy Ingrid made the whole process. She made a product tailored to me perfectly and I couldn’t be happier.

Callan Hayward

CL Kitchens & Cabinetry

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