What sets NPFulfilment apart from other Australian based 3PL services is our commitment to delivering the best customer experience in the industry. We’ve become the continent’s leader in outsourced last-mile because we provide businesses like yours with a service promise that simply cannot be matched by our competition…
Our Service Promise To You: We guarantee:
1. That your Orders are shipped in 24 hours – or it’s free
2. That your Orders are packed accurately – or it’s free
3. Your inventory – if we misplace it – we replace it
4. All queries answered within 2 hours.
5. 100% visibility & control of your business using our web-based logistics platform
I contacted ten 3PL companies, only 3 got back to me, and Juan from NPFulfilment was one of the first ones. He sent me a quote, we met a couple of days later, and we got it all going. Ingrid & Sue's customer service has been outstanding! So my experience overall with your company has been great, so I am very grateful to be on board! Thank you!
Amelia Priest – justsnacks.com.au
“Thanks as always your service and communication regarding our projects has been fantastic. In an industry (printing) that is surrounded by poor service you have been a standout supplier and I will recommend you to anyone who asks me in future. You kept your agreements and informed me of all deliveries during the process, I wish more suppliers were like you. Thanks very much.”
Julianne O’Reily - Stream Solutions
"NPFulfilment are truly a valuable asset in our supply chain - an asset I believe is a powerful source of advantage we have over our competitors. The services NPFulfilment provides goes above and beyond warehousing and logistics. They are a complete consultancy with experts in all fields from product and data storage, postage & freight and Customer service”.
Regina Benisano – ACP Take 5 Magazine