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  • Tips & Advice
    • Getting startedIf you’re starting a new business in Australia, you’ll find stacks of resources to help ensure you get off on the right foot. Find out if you’re well suited to running your own show with our nifty quiz.
        • How the Small Business Ombudsman can help you resolve a business dispute

          How the Small Business Ombudsman can help you resolve a business dispute

          May 18, 2022
        • Three secrets to a winning business strategy: hint it begins with clarity

          Three secrets to a winning business strategy: hint it begins with clarity

          May 13, 2022
        • Five ways your brain might be secretly sabotaging your business

          Five ways your brain might be secretly sabotaging your business

          April 26, 2022
    • MarketingGetting to grips with small business marketing is an essential element of solo success. Find the support you need here. Need more help? Check out our step-by-step course to solo success.
        • How to choose the best PR to represent your small business

          How to choose the best PR to represent your small business

          May 16, 2022
        • How to snag new clients and get them to pay upfront without a single conversation

          How to snag new clients and get them to pay upfront without a single conversation

          May 4, 2022
        • TikTok releases algorithm info: How to make it work for your business

          TikTok releases algorithm info: How to make it work for your business

          April 27, 2022
    • Sales
        • Four outdated sales styles you definitely need to kick to the curb

          Four outdated sales styles you definitely need to kick to the curb

          April 6, 2022
        • Do what they don’t: 7 things to do better than your competitors

          Do what they don’t: 7 things to do better than your competitors

          March 31, 2022
        • Reading minds: Learn what makes your customers tick to boost your sales

          Reading minds: Learn what makes your customers tick to boost your sales

          March 11, 2022
    • ProductivityKnowing what’s involved in setting up and running a small business in Australia, this section will help your productivity. Check out our step-by-step course to solo success.
        • Personal growth is never comfortable: How to feel the fear but do it anyway

          Personal growth is never comfortable: How to feel the fear but do it anyway

          May 18, 2022
        • Focus on what matters most: Five steps to maximise your productivity

          Focus on what matters most: Five steps to maximise your productivity

          May 9, 2022
        • Four things you should never say to investors when pitching your business

          Four things you should never say to investors when pitching your business

          May 3, 2022
    • Business technologyWith business technology changing so rapidly it can be hard to keep up-to-date with the latest developments. In this section, we provide straightforward, easy to understand articles about online business tools and other business technology. From choosing a customer relationship management system or an inventory management system to app development, computer and software security and data backups, you are sure to find something useful for your small business in this section. Check out our step-by-step course to solo success.
        • Four helpful ways a CRM system can help your business grow

          Four helpful ways a CRM system can help your business grow

          April 21, 2022
        • How to protect your home network from hackers: Security is easier than you think!

          How to protect your home network from hackers: Security is easier than you think!

          January 24, 2022
        • 5 steps to setting up an online business in Australia

          5 steps to setting up an online business in Australia

          September 11, 2021
    • Health + wellbeingYour health and wellbeing is as important as mastering the challenges of small business management and development. Check out our step-by-step course to solo success.
        • Want to allow flexible work for your staff? 6 steps to a successful hybrid team

          Want to allow flexible work for your staff? 6 steps to a successful hybrid team

          May 12, 2022
        • How to recognise your mental health symptoms before you hit crisis point

          How to recognise your mental health symptoms before you hit crisis point

          May 11, 2022
        • Three daily habits that will significantly increase your happiness

          Three daily habits that will significantly increase your happiness

          May 11, 2022
    • News
        • Reserve Bank of Australia hikes rates by 0.25%, warning more rises to come

          Reserve Bank of Australia hikes rates by 0.25%, warning more rises to come

          May 3, 2022
        • Calling all copywriters and content creators! CopyCon is back in 2022

          Calling all copywriters and content creators! CopyCon is back in 2022

          April 1, 2022
        • Everything small business owners need to know about the 2022 budget

          Everything small business owners need to know about the 2022 budget

          March 30, 2022
    • SpotlightBusiness Class Members showcase their profiles and the services they offer to small business customers in Australia.
        • “How I built my online side hustle into a massive success in just 3 years”

          “How I built my online side hustle into a massive success in just 3 years”

          February 23, 2022
        • In the Spotlight: Pat Mannix, Cotchy.com.au

          In the Spotlight: Pat Mannix, Cotchy.com.au

          January 17, 2022
        • Soloist spotlight: Wendy MacManus, Wendy & Holly Shoes

          Soloist spotlight: Wendy MacManus, Wendy & Holly Shoes

          November 18, 2021
  • Listen & Watch
    • Podcasts
          • Flying Solo: Going It Alone In Business
            The weekly podcast for those going solo in business, hosted by Cec Busby.

    • Member Spotlight
          • Flying Solo Small Business Spotlight
            Featuring innovative businesses and soloists from around Australia

  • Resources
    • Starting Out Kit
          • Starting Out Kit
            Take the first steps to starting your side hustle or small business now

    • Courses
          • Work your Way: Go it alone in business
            The complete guide to designing your own business.

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Sales

  • New business
  • Pricing strategies
  • Sales strategies
client magnet
Sales

Retaining customers: Add heart to your business in three steps to become a client magnet

Sonia Gibson - December 10, 2021
Retaining customers isn’t easy in a volatile economy, especially during a worldwide pandemic that sees periodic lockdowns. These are major industry and productivity interruptions...
b2b
New business

Selling B2B? Here’s why your customers are looking elsewhere…

Flying solo - November 3, 2021
A survey by SavvySME, has revealed B2B buyers are losing interest in what sellers have to offer, and it’s nothing to do with pricing...
setting a daily rate is vital for consultants
Getting started

Are you considering consultancy? Here’s how I calculate my hourly rate…

Jacq Hackett - August 24, 2021
Have you just swapped your public sector career for one in consultancy? Your first hurdle will be what to charge.
virtual sales pitch
Sales

Nine tips to nail your next virtual sales pitch

Cec Busby - August 18, 2021
With lockdown keeping many employees at home, pitching over a digital screen has become the new norm.   For salespeople and business development managers who...
ecommerce trends
Sales

The top eCommerce trends to watch in the next 12 months

Nick Brogden - June 9, 2021
Online selling is getting bigger. The pandemic has contributed to the growth of eCommerce, with overall online retail sales likely to reach more than...
rural business
New business

Five myths rural businesses have about going digital and why you need to rethink them

Tori Kopke - April 29, 2021
Regional small businesses face many challenges. There are several reasons you might have delayed gaining an online presence-  you’re time-poor, unsure of where to...
New business

Sales is not my strong suit, how do I overcome this?

Flying Solo - October 6, 2020
I've been flying solo since 2019. I've gone through a business brand/name change. Been taking awhile to find my feet after 20 years of...
Sales

The true cost of an international money transfer

Flying Solo - August 27, 2020
If you're selling products overseas as an exporter or eCommerce business or paying overseas suppliers as an importer, set yourself up to avoid the...
New business

Get sales fit for the new normal

Ben Paul - August 14, 2020
Many people used lockdown to start building a new fitness regime. With gyms shut, it was on us all to build a new discipline...
New business

Can my small business really win government business?

Flying Solo - August 8, 2020
Government is one of the very few sectors that actually increases spending during brutal economic periods such as this. It’s time more small...
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