Business technology How chatbots are helping businesses generate more sales and keep customers happy Nick Brogden - May 19, 2022 Many small business owners are hesitant to add a chatbot to their website, but digital growth expert Nick Brogden says all smart businesses should...
Business technology How chatbots can improve your post-purchase customer experience Nick Brogden - September 1, 2021 Chatbots have formally become the new conversational and customer support agents in 2021. The average satisfaction rate of chatbot-only chats is 87.58% – higher than that...