Customer experience So you got a bad review? Here’s what to do next Vanessa Emilio - October 19, 2022 When a customer leaves a not-so-nice online review of your business, how you deal with it can make or break your business’ overall reputation....
Customer experience How to learn from your weirdest and worst business feedback Amanda Vanelderen - October 13, 2022 Terrific testimonials, raving reviews and phenomenal feedback can make your day. It’s awesome social proof, and gives the ego a good rub. But what...
Marketing Dealing with negativity: Try these tips to give haters the brush off! Kate Toon - October 7, 2021 It’s simple. The more successful you become, the more haters you’ll attract. But how you deal with the negativity can make or break your...