In arbitration, the disputing parties will present their case/argument to an arbitrator. It is similar to a court procedure and is the most formal type of alternative dispute resolution.
Arbitration is particularly useful if the dispute is highly technical, or if a high level of confidentiality is required. A person who has expertise in the field may act as arbitrator.
What to do…
- Contact an alternative dispute resolution provider listed on the National Alternative Dispute Resolution Advisory Council website.
- Look in your local business telephone directory under ‘arbitration’ or ‘dispute resolution’ to find a practitioner.
- Contact your industry association or union to find an arbitrator with expertise in your industry.
- Find out about legal services for Aboriginal and Torres Strait Islanders (DOC, 0.18MB) from the Attorney-General’s Department.
- Find out where to get free or low cost legal advice in your state or territory, or search the Access to Justice website.
- Find out about payment disputes in the building and construction industry.