To have the world’s most loyal Virtual Assistant (VA), consider the five approaches in this article. They’re easy to implement and highly effective.
Celebrate the little victories
The importance of celebrating little victories is vastly underrated. If your VAs do something noticeably awesome, let them know. It takes only around 30 seconds to send a Skype message or email, but it will boost their motivation for the entire day.
It is proven that celebrating little victories and milestones will:
- Expedite the attainment of a bigger goal
- Increase job satisfaction, motivation and confidence
- Make employees feel important and appreciated
Remember that when training and managing employees, especially ones who are working remotely, there is no better return on your investment than to give them multiple reasons to wake up each morning and WANT to work for you.
Don’t alienate your VAs
It can be easy to neglect your VAs, given their distance and possible time zone difference, but this is a recipe for failure. Include them on all of your team meetings and emails. Make them feel just as valued and respected as if they were sitting next to you in an office.
The way you treat and manage your first VA will most likely be a manual for your relationship with all future staff. Put in the time to get it right and it will be much easier to create a self-functioning and cohesive team down the track.
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Treat your VA like family
The more you include you VA in your company’s culture, the better results you will see. Try these little things:
- Send a funny image or GIF on a Friday afternoon
- Do a team shout out for birthdays
- Send out a team email for work anniversaries
Treating people with respect is a no-brainer, but it’s something that a lot of people shockingly forget to do when working with a VA.
It’s easy to forget you’re dealing with experienced professionals when they are working remotely. Don’t fall into the ‘disrespect trap’. Show your staff that you value and care about their insights.
Enhance their skills
Invest in the growth of your VA’s and you’ll inspire them to take a bigger role in your business. Not only will this increase results and save you time, it will also send a message that you value professional growth.
These five approaches are simple and effective. Follow them and you’ll likely have the most loyal VA in the world!
How do you create loyalty amongst your virtual staff?