Mediation is an effective way of resolving disputes and preserving business relationships. You and your hirer can work with an impartial person to identify the disputed issues, develop options, consider alternatives and try to reach an agreement.
The mediator does not make any decisions about the dispute. The agreement made at the end of the mediation can be made into an enforceable contract if both parties agree.
Mediation can be ideal because:
- participants retain control of the outcome
- it’s usually quicker, less formal, cheaper and less stressful than going to court
- it can help preserve your business relationship.
What to do…
- Find out about free or low cost mediation in your state or territory.
- To find an accredited mediator visit the National Alternative Dispute Resolution Advisory Council website.
- Look in your local business telephone directory under ‘mediation’.
- Contact your industry association or union to find a mediator with expertise in your industry.
- Contact the Law Society or the Law Institute in your state or territory to find a lawyer. Search our Directory of government and business associations for contact details.
- Find out about legal services for Aboriginal and Torres Strait Islanders (DOC, 0.18MB) from the Attorney-General’s Department.
- Find out where to get free or low cost legal advice in your state or territory, or search the Access to Justice website.
- Read the Legal issues guide for small business on the Department of Innovation, Industry, Science and Research’s website.
- Find out about payment disputes in the building and construction industry.