Business psychology

The value of asking good quality questions

- January 16, 2013 2 MIN READ

The questions you ask of your small business have the power to shape it – for better or worse. Putting a positive spin on your questions will help bring about more positive results.

American author and motivational speaker Tony Robbins believes that quality questions create a quality life. The same goes for asking quality questions of your small business. 

We’ve all had those days. Days where we ask ourselves, why aren’t I good enough? Where we think, gee whiz (or another not-so-mild term), why is this happening to me?

The problem with asking questions like these is that your brain is programmed to automatically answer it. You see, the brain is a goal-seeking mechanism. Every question we throw its way, it will seek out the response. If you ask, why am I not good enough? It will give you an answer. If you ask, why is my business not making the money that I want it to? It will give you an answer. If you ask, why is my strategy not working out as planned? It will give you an answer.

The unfortunate thing about the brain is that it’s not discerning when choosing which questions to answer. Every question you ask, it answers.

Have you noticed the quality of the questions above? Have you noticed their weight, their energy, their nature? Can you spot the pattern?

Something we need to consider in our operations is to ask better, really good quality questions. Considering the brain answers everything, why not ask it something in a way that will only elicit a positive response?

Want more articles like this? Check out the business psychology section.

For example, instead of: why is my business not making the money I want it to? We could ask, what other strategies can I employ to make this business even more money? Not only does this imply that there is more to give, but it implies that you are making money right now and can only capitalise on it. This is a win-win, because we are also employing an attitude of gratitude, which helps to attract only more gratitude and instantly lifts us up.

Here’s another:

Instead of asking, why is my sales strategy not working out as planned? We could ask, what improvements can I make to my strategy to make it even better, right now?

See how the question assumes you already think it’s better – you just want to make it even better! And adding ‘right now’ creates a wonderful sense of urgency. You want a solution for this moment, not in two months’ time when the competition has already asked themselves better quality questions.

American author E.E. Cummings said, “Always the beautiful answer who asks a more beautiful question.”

Put a positive spin on your questions, and you will get a more positive response.

What better quality, more beautiful business questions could you ask yourself today? 

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  • Andrew Caska

    Caska IP Patent Attorneys

    'Flying Solo opened up so many doors for us - I honestly don't know where I'd be without it"