Business performance feedback: Gordon Ramsay
So there I was quietly going about my work when foul mouthed Gordon Ramsay burst in and gave it to me with both barrels. Some of his business performance feedback was hard to swallow.
Okay, he didn’t really burst in and indeed I have never met the guy, but last week after watching one of his TV shows I found myself imagining what he would say if he observed me for a few days.
In my opinion, what makes Ramsay’s Kitchen Nightmares the best accidental business show I have ever seen on Australian television is how Gordon Ramsay tells it absolutely as he sees it. There’s nowhere to hide.
For the uninitiated, the show sees Gordon Ramsay visit a struggling restaurant and telling the owner some home truths about their ailing business.
As a very successful restaurateur he is in a fine position to provide business performance feedback and while his delivery may leave a little to be desired, I don’t think his content can be questioned.
"Gordon Ramsay cuts through ego and pretence and goes for what matters."
Gordon Ramsay cuts through ego and pretence and goes for what matters. He seeks honest answers from restaurateurs, asking:
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- Are you passionate about what you do?
- Is what you’re offering what the market wants?
- Are you competent enough to provide a quality product?
- Do you have the support to allow you to do your best work?
- Do you give the best value for the price, or look to do as little as possible for the price?
- What’s the purpose of offering your customers a lot of choice?
So what would he say to you? And I’m not talking about your cooking.
Thoughts, feedback? Get off your @#$* and post a &#@*ing comment.