fbpx

Productivity / Processes

Five signs your business needs systemising

Systemising is rubbish, right? You need the freedom to run your business just the way you like…until you see these five scary signs that say, ‘systemise me’.

By

Would you like: more control of your business, more time to do the things you love and the ability to provide more consistent products and services? Systemising allows you to achieve all of that and more. You know your business needs systemising when you see these following signs.

1. Simple tasks become stressful

If you get into a sweat when a customer asks you to resend an email or invoice, you know you need a record management system so that accessing important records is stress-free. When simple tasks become taxing and time consuming, you know you need a business system!

2. Customers are complaining

When the phone rings or you get an email, are you secretly crossing your fingers it isn’t another complaint? Customers don’t complain for kicks, they’re letting you know they aren’t happy with the product or service you provide. Each complaint is a warning that things aren’t going well and that you need to take action. If you don’t have a system to record complaints you’re missing out on a golden opportunity that will ultimately cost you more time and money.

"Do you find yourself losing track of tasks and forgetting important details because your head is bursting with information?"

3. You’re forgetting to do important things

Do you find yourself losing track of tasks and forgetting important details because your head is bursting with information? Your brain can only handle so many to-do lists, client situations, dinner menus, dog flea treatments, school pick-up times and more. Give yourself a break. Write it all down and get some automated systems to help you schedule what needs to be done.

Want more articles like this? Check out the processes section.

4. You’re making mistakes

Are you noticing that you or your employees are making more mistakes? Mistakes cost you time and money by harming your business and brand. If you’re making more mistakes it’s time to implement better training processes, instructions or checklists.

5. You are working insane hours

Are weekends spending time with friends and family a distant memory? Running a business is a big commitment but it shouldn’t be at the expense of having a life.

Many tasks can become less onerous and time consuming if you use software and cloud-based apps. And just remember, you don’t have to do everything yourself. Outsourcing can help to reduce the load, just make sure you have well documented processes so that everyone knows what is expected from the arrangement.

Business systems aren’t about restricting your actions, they’re about helping you do your current tasks even better.

Have you seen a sign that your business needs systemising? What are your thoughts on systemising?

Mary Gardam

is the Principal Quality Advisor at LogiQA. She has held a number of senior quality roles but is now enjoying introducing small business to the benefits of business systems. Mary also lectures in Quality Systems at Griffith University.

Comments

127,160 people use Flying Solo to help them create a business with life. Do you?

Connect with Flying Solo

Explore the benefits of membership